Dear our valued customers,

We are writing to you to inform you about the situation of our production recently. 

As the Covid-19 pandemic continues sinking in, lockdown and curfew are still strictly applied across the US and our largest factory in California has been suffering a lot from this, we truly regret to announce that the processing time will extend longer than usual. You can follow our processing time for each type of product as below:

Apparel1 – 3 business days
Mug2 – 4 business days
Fleece Blanket3 – 5 business days
Canvas2 – 4 business days
Ornament8 – 12 business days
Pillow5 – 7 business days
Garden Flag/ Yard sign5 – 7 business days
Other3 – 7 business days

We promised you, everyone at Gear Customs is working hard to fulfill your needs and adapt to this extraordinary situation. And if your order was placed before our cut-off date, we guarantee it will arrive before Christmas.

It’s been the toughest time any of us have ever faced and we are all having to make sacrifices in order to get through it. From our entire family to yours, we would like to thank you for your business and wish you and your family are healthy and safe.

Best Regards,
Gear Customs Team